Pico Pups Daycare

Last updated:21/02/2026

Pico Pups Daycare (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, store and protect your information when you interact with our website or services.

By using our website or services, you agree to the terms of this Privacy Policy.

We may collect personal information including:

• Name
• Email address
• Phone number
• Address or suburb
• Emergency contact details
   

• Dog name, breed, age and medical information
• Vaccination records
• Behavioural information relevant to care
   

When you visit our website, we may collect:

• IP address
• Browser type
• Pages visited 
• Device information 
• Cookies and usage data
   

This information helps us improve our website and services.

We use your information to:

• Respond to enquiries and bookings
• Provide daycare services 
• Contact you regarding your dog’s care 
• Send updates, photos and service information 
• Improve our website and customer experience 
• Maintain health and safety records 
• Meet legal or regulatory requirements
   

We will never sell your personal information to third parties.

As part of our services, we may take photos or videos of dogs attending Pico Pups Daycare.

These images remain the property of Pico Pups Daycare and may be used for (but not limited to):

• Owner updates during the day
• Social media content 
• Website content 
• Marketing materials
   

We will always aim to represent dogs positively and respectfully.

We may share your information only when necessary, including:

• Emergency veterinary care
• Legal requirements
• Service providers assisting with business operations (such as booking systems or payment processors)
   

We do not share personal information for advertising purposes.

We take reasonable steps to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
   

However, no online system can be guaranteed 100% secure.

Our website may use cookies or analytics tools to understand visitor behaviour and improve functionality.

You can disable cookies through your browser settings if preferred.

You may request access to or correction of your personal information at any time by contacting us.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

If you have any questions about this Privacy Policy or your personal information, please contact:

Pico Pups Daycare
Email: katrina@picopups.com.au
Location: Parkinson, Queensland, Australia